TERM&CONDITIONS

Rates:

Rates Included

Rates DO NOT Included

Unlimited Kilometres

Collision Damage Reduction (CDR)

Full Maintenance

Refundable Security Deposit (RSD)

Additional Driver Charges

Petrol

Replacement Vehicles

Traffic Fines / Summons

Duration of Rental – Minimum & Maximum days
Duration of minimum rental is 1day (24 hours).  Maximum rental upons agreed  between hirer and owner. Additional hours will be calculated, up to a maximum 5 hours only (RM20 per hour)

Driver’s License & Age

The Driver / Hirer must be in possession of valid driving license Class “D” at least two (2) years. An international driving licenses is prefered. Malaysian “P” license is not accepted. Driver / Hirer must be between 23 to 65 years of ages.

Collision Damage Reduction (CDR)

The rental rates include full indemnity for accidental damage to third party property and bodily injuries.However, in line with the commercial insurance practice, the customer is always responsible for an amount equivalent to the excess clause not exceed for Group A (RM2,000), Group B (RM5,000) and Group C (RM10,000).

We offer the customer the option to waive the financial responsibility resulting from damage vehicle while it under rental agreement. This can be done by accepting the Collision Damage Waiver (CDW) at the time of taking delivery of the vehicle on payment of 10% from rental rates. However the customer is liable for a Non-Waiverable Damage Excess for Group A (RM500), Group B and C (RM1,000).

The insurance and CDW will not cover for damage due to negligence, tyre punctures and burst tyres, fuel errors, lack of electricity because of forgotten turned off electrical devices, loss or damage to the vehicle accessories. The customer is reminded that underbody and overhead damage is at the their own risk at all time. All insurance is void if vehicles are driven on unsealed and unmade roads or surfaces.

Car Group A B C
Excess RM 2000 RM 5000 RM 10 000
CDW RM 20/day RM 25/day RM 30/day
Non-Waiver Damage Excess RM 500 RM 1000 RM 1000

Refundable Security Deposit (RSD)
In addition to the rent charges, the customer is required to have a cash security deposit and an equivalent as a guarantee of proper usage of the vehicle for the entire duration of the contract, sum which will be reimbursed if no damage or summons is notified after one (1) week delivery.

Group

1 – 7 days

7 – 14 days

14 – 30 days

A

RM 150

RM 250

RM 800

B

RM 250

RM 300

RM 1500

C

RM 250

RM 500

RM 2500


Document Requirement

  • Photocopy of driver NRIC/Passport dan License
  • Photocopy of NRIC/Passport of guarantor
  • Photocopy of utilities bills (only for local renter)
  • Business Card or Student Card (if any)

Insurance
Rates include unlimited liability insurance coverage of third party bodily injuries and passenger risk and third party property damage

Traffic Fines
All traffic related offences will be hirer responsibility.

Booking Cancellations
Booking deposit Paid RM100.00 are non refundable if cancellation is made before 48 hours from the date of rental.

Repair
Any cost of repair during Car Rental Malaysia period will only be refunded with the presentation of supplier’s original receipt and damage parts. Any repair exceeding RM 100 must get prior approval from our company.
Our company has appointed Automobile Association of Malaysia (AAM) for the 24 hours breakdown service assistant

Driving Restriction
All Malaysia vehicles are strictly prohibited from being driven into Thailand

Optionals
Child seats are available at RM50.00 nett  per unit

Delivery and Collection Service
Minimum charge RM20.00++ will be charged for vehicle's delivery and pick up.
Delivery and collection services is not applicable after operating hours (7.30a.m to 9.30p.m).  A fee of RM 50.00 nett will be levied for this servicer unit per rental and subject to availability.

Vehicle Condition
Upon return, the car has to be in the same condition as when it was rented. Failing which, the renter will be liable for the cost of restoring the vehicle to its original condition.

Prohibition of Goods

All prohibited goods (such as pirated vcd, drugs, alcohol, etc.) and have an unpleasant odor is also strictly prohibited from being carried in the vehicle (eg durian, salted fish, etc.). Renter will be responsible to pay all costs of removing odors, including air-conditioning service and loss of rental days for the company.



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